Urgent Care Resources

Contact details for alternative medical services:

Medical Emergency

If you have a medical emergency Call 999 or attend Accident and Emergency.

Urgent Medical Advice

For urgent medical advice you can phone 111 or visit their website at 111.nhs.uk

Minor Ailments and Medication Queries

Your local local pharmacy may be able to help you self treat minor ailments or help with questions about your medications: www.nhs.uk/nhs-services/prescriptions-and-pharmacies/pharmacies/how-your-pharmacy-can-help

Minor Injuries

For minor Injuries call the telephone triage line on 03004217777.

www.ghc.nhs.uk/our-teams-and-services/miius

GP walk-in centre

There is a GP walk in service in place at Gloucester Health Access Centre but it’s best to call first 01452 336 290.

Urgent Eye Problems

You can arrange an NHS funded optician appointment for urgent eye problems using primaryeyecare.co.uk.

Contact details for alternative mental health services:

Mental Health Emergency

If you are feeling suicidal or have a mental health emergency you can contact the Crisis team directly 24hours a day, 7 days a week on 0800 1690398 (option 3 for Cheltenham).

www.ghc.nhs.uk/crisis

Samaritans

Can offer support via phonecall or text conversation 24 hours a day, 7 days a week.

Call 116 123 or visit www.samaritans.org/scotland/how-we-can-help/contact-samaritan

Let’s talk

You can self-refer to let’s talk for talking therapy such as CBT.

Call 0800 073 2200 or visit talk2gether.nhs.uk

Teens in Crisis (TIC+)

You can self refer to TIC+ who are funded to provide support to local young people

www.ticplus.org.uk

Adult Community Services:

Adult Social Care

If you are struggling with care issues you can self refer to the adult social care help desk.

Telephone: 01452 426868

Out of Hours Emergency: 01452 614194

www.gloucestershire.gov.uk – Adult Social Care helpdesk

District nursing

If you are already under the care of the district nursing team and need to contact them

Cheltenham: 0300 421 6070

Urgent contact number out of hours: 0300 421 0555

www.ghc.nhs.uk/our-teams-and-services/ict

Physiotherapy

You can self refer to adult physio therapy.

Call 0300 422 3040 or visit www.ghc.nhs.uk/our-teams-and-services/adult-physiotherapy/musculoskeletal-physiotherapy-self-referral-form

Children’s Community Services:

Children’s physiotherapy

You can self refer to children’s physio.

Call 0300 421 6972 or visit www.ghc.nhs.uk/our-teams-and-services/childrens-physiotherapy

Health visiting team – for pre-school aged children

Telephone: 0300 421 6486

Website: www.ghc.nhs.uk/our-teams-and-services/health-visiting

School nursing team – for school aged children

Telephone: 0300 421 8514

Website: www.ghc.nhs.uk/our-teams-and-services/school-nursing

Gloucestershire Family Information Service

You may also find useful support services on offer through 01452 427362 or www.gloucestershire.gov.uk/health-and-social-care/children-young-people-and-families/family-information-service-fis

Other useful resources:

For advice on financial issues you can contact the Citizens Advice:www.citizensadvice.org.uk

If you have not found what you are looking for in the lists above your could try the Gloucestershire website Your Circle which lists many other useful services: www.yourcircle.org.uk