Opening Hours

Our telephones lines are open from 8.30am until 6.30pm Monday to Friday.

Our reception desk is open  from 8.30am until 6.00pm Monday to Friday. 

Although we offer routine booked appointments before 8.30am, after 6.30pm on Wednesdays and on alternate Saturday mornings, we do not have reception cover at these times, as the surgery is only open for routine pre-booked appointments during these hours.

The surgery offers routine appointments at the following times:-

Extended Hours

We offer apppointments until 8:00 pm on Wednesdays and from 8:00 to 11:00 am on the first and third Saturday morning of each month. These appointments are for routine matters only: for any urgent care during these hours you should contact the Out of Hours service in the usual way by telephoning 08454 220220.

Please note that because there is no hospital laboratory collection service during these extended hours, the doctors can’t take blood samples, swabs or smears during these appointments. They are happy to see patients for any routine matters but if any of these tests are required, you will need a follow-up appointment with a nurse or phlebotomist during our normal working hours between 8.00 am and 6.00pm.

The surgery is closed on Sundays and Bank Holidays. If you have an urgent medical need when we are closed, please telephone 08454 220220

When We Are Closed

Telephone: 08454 220220

This service operates between 6.30 pm and 8.30 am to cover genuine emergencies that will not wait until the next day.

Your call will be taken by specially trained NHS staff who are used to dealing with confidential medical information. They will make sure that you receive the right advice and help quickly.

During this call, these staff will either:

• pass the call to a doctor or nurse who may be able to deal with your problem over the phone
• offer you advice on self care
• refer you to a local Primary Care Centre (PCC – a place where doctors, nurses and other staff see people who require urgent treatment or care ‘out of hours’)
• call out a member of the on-call team, who would be able to carry out a home visit if there is a need
• or in an emergency send out an ambulance

NHS Direct

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

Closure for Training

We will be closed for staff training next on:

Tuesday 21st September 2010, 1-4pm.

Should you need urgent medical attention during this time, please telephone the normal surgery number which will give you the option to be connnected to Message Link who will assist with any urgent matters that cannot wait until the surgery re-opens.