Leckhampton Surgery - How to make an appointment to see your doctor or nurse at the surgery

Leckhampton Surgery
Lloyd Davies House
17 Moorend Park Road
Cheltenham, GL53 0LA
Tel: 0844 477 2432

Travel Health

We offer travel advice and healthcare to our patients, which includes

advice about tailored health care vaccination programmes, malaria treatments and travel packs. Please see the travel Information link on the home page for more information.

NHS Health Checks

We will be writing to our patients aged 50 - 74 who do not have existing long term conditions such as heart disease, diabetes, hypertension, stroke or kidney disease, on a rolling five year programme inviting them for a NHS Health Check. The check is to assess a person’s risk of developing these medical conditions and to offer advice on how to reduce the risk and stay healthy. Please take up this invitation when you receive it. The check will include taking your family history, blood pressure and a simple blood test to check your cholesterol level. We are inviting patients on the basis of information we already hold or need to gather so do not worry if you do not receive your invitation for some time. If you are concerned about your own level of risk, please contact the surgery to request a Health Check at any time before you receive your invitation.

Health Charities

01 Dec - 28 Feb
Marie Curie

Marie Curie Cancer Care is a UK charity dedicated to the care of people with terminal cancer and other illnesses. Over the financial year 2010/11, we reached a total of 31,799 patients

01 Dec - 28 Feb
YouthHealthTalk

Youthhealthtalk enables young people, their family and friends, and professionals such as doctors and teachers to understand young people's experiences of health, illness and life in general. The website feature real-life accounts of issues such as effect on work and education, social life and relationships, consulting health professionals and treatment.

03 Sep - 28 Feb
Macmillan Cancer Support

One in three of us will get cancer and it’s the toughest thing most of us will ever face. If you’ve been diagnosed with cancer, or a loved one has, you’ll want a team of people in your corner supporting you every step of the way. Macmillan provide practical, medical and financial support and push for better cancer care.

BBC Health

Lansley 'has PM's full support'

Andrew Lansley has David Cameron's "full support", despite a Downing Street source reportedly saying the health secretary "should be taken out and shot".

Hundreds seek NHS implant advice

Almost 1,000 private patients with PIP breast implants have contacted the NHS, according to MPs.

Spoon-fed babies 'end up fatter'

Babies weaned on pureed food tend to end up fatter than infants whose first tastes are finger food, researchers believe.

Court hears social care challenge

The ability of English councils to consider their finances when assessing people for social care is being challenged at the Supreme Court.

GMC guidance on assisted suicide

The General Medical Council launches guidelines on assisted suicide to help it decide if doctors should face a disciplinary panel on the issue.

Death leads to ambulance demand

Relatives of a woman who blame her death on a 41-minute wait for a paramedic, hand over a petition urging a dedicated ambulance service for their town.

NHS translation bill 'tops £23m'

The NHS in England spends £59,000 a day on translating documents and providing interpreters, according to a health think tank.

Campaign to cut smoking in cars

A campaign to stop people smoking in cars when carrying children - and which could pave the way for a ban - is launched by the Welsh government.

'Birth defect risk' for diabetics

The risk of birth defects increases four-fold if the pregnant mother has diabetes, a study of 400,000 pregnancies in England suggests.

'A little too much drink' warning

Drinking "just a little more than they should" puts people at risk of serious illness including heart disease, stroke and cancer, the government is warning.

Health Protection Agency

Development made in breakdown of a Meningitis B vaccine component

Scientists from the Health Protection Agency (HPA) are a step closer to ensuring the stability of a component of a vaccine that may one day be used to protect against Meningitis B. The research is published today (Tuesday) in Vaccine.

Current alert level: Level 3 - Cold Weather Action in one or more regions of England

There is a 100% probability of severe cold weather/icy conditions/heavy snow between 10.00 on Friday and 10.00 on Tuesday in parts of England.

Update on Legionnaires’ Cluster Associated with a Hotel in Spain

The Health Protection Agency (HPA) is aware of nine cases of Legionnaires’ disease in English holiday makers associated with the Diamante Beach Hotel in Calpe, Costa Blanca since January 2012, in addition to four Spanish cases so far reported. Subsequently two of the English patients are reported to have died from their illness.

Outbreak of Salmonella Newport

The Health Protection Agency (HPA) is investigating an outbreak of a strain of Salmonella Newport infection among 30 people in England, Wales and Northern Ireland since the beginning of December 2011. Cases of illness caused by the same strain have been confirmed in Scotland, Ireland and Germany.

Health Protection Agency confirms new incinerator study

A new study to further extend the evidence base as to whether emissions from modern well run Municipal Waste Incinerators affect human health has been approved by the Health Protection Agency.

HPA helps solve radon problems in West Oxfordshire homes

Hundreds of homes across West Oxfordshire have been found to have high levels of radioactive gas radon. Last summer, the Health Protection Agency invited about 9,000 householders across West Oxfordshire to apply for a free test for radon, a naturally occurring gas present in all homes.

HPA helps solve radon problems in Orkney homes

Hundreds of householders across Orkney are being advised to act to protect their health, after HPA tests detected high levels of radioactive gas radon.

Cornish radon hotspot targeted

Thousands of households in a part of Cornwall with historic radon problems are being offered a free test for levels of the radioactive gas radon.

New Guidelines to Control Group A Streptococcal (GAS) Infections in UK Hospitals Launched

The Health Protection Agency (HPA) together with the group A streptococcal (GAS) Working Group* has today launched new guidelines for the investigation, control and prevention of GAS infection in acute healthcare settings, including maternity units, in the UK.

Whooping cough cases increase

Cases of whooping cough (pertussis) reported to the Health Protection Agency (HPA) in England and Wales have more than doubled from 421 cases in 2010 to 1040 in 2011. Increases in levels of whooping cough are seen every three to four years and figures in 2011 are in line with cases reported in the last peak year of 2008.

Appointments

Online Booking

Home Visits

Telephone Advice

Appointments

To make an appointment: You can make an appointment by telephoning the surgery on 0844 477 2432, by coming into the surgery in person, or by booking online.

You may have an appointment with the doctor or the phlebotomist of your choice, provided that they are available.

Short urgent appointments are always available for the same day but we cannot guarantee that you will always be able to see your own doctor. If you require an urgent appointment on the same day, please telephone the surgery first, rather than coming down in person, since all our urgent requests are dealt with intially by a telephone consultation.

If you request an urgent appointment, visit or telephone call, you will be phoned back by the triage doctor. He or she will discuss with you your health concerns, and will assess how your needs can best be dealt with: this may be either further advice, a prescription, an appointment at the surgery or a home visit.

For more information about how our routine appointments are arranged, doctors' special interests and the days on which they normally work, please click here , which will open up a new document.

Online Booking

Using our Emis Access system you can now book and cancel appointments online. To use this facility you must register, using a secure ID that the surgery will issue on request. Please visit reception and they will provide you with the information that you will need. Alternatively, please e-mail the surgery via our 'contact us' page to request that the information is sent to you at home. Please note that online booking is only for appointments with a doctor or the phlebotomist.

If you are already registered for online booking, please use the link below to book an appointment.

Book an appointment online

Home Visits

home_visits If you can make an appointment to come to the surgery it is better to do so. We have more facilities at the surgery and it is easier to examine and treat you there.

Visits are usually restricted to housebound patients only. If you cannot come to the surgery and need a home visit, this can be requested by telephone.

Please try to telephone before 10.30 am, this helps the visiting doctor to organise their visits for the day. If you require an urgent visit please tell the receptionist.

Telephone Advice

The doctors usually return telephone calls between 11 and 12 at the end of morning surgery. The receptionists have been asked not to interrupt the doctors during their surgeries except in emergencies.

If you wish to speak to your doctor on the telephone, please ask the receptionist to book you a call, which may at a different time of day, depending on the doctor’s own arrangements.

The doctor will then ring you back as close to that time as possible. Urgent advice at other times can be obtained from the duty doctor on call.

You can also ask receptionists to book a time for one of our practice nurses to call you back if you want some advice on their specialist areas, for example child immunisations.

The District Nurse team can be contacted on their direct line (0844 477 2510) and if they are not in the office, you can leave a message for them: they will return your call at the end of the morning or afternoon.

The Health Vistors also have a direct line (0844 477 2509), and if they are not in the office when you call, you can leave a message for them to telephone you back when they return.

Further Information

For quick medical advice online or on the telephone contact NHS Direct

NHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare services